Shipping Policy

Last Updated: 5/30/2025

Thank you for shopping at Flexible Plans! We aim to process and ship your order quickly so you can enjoy your purchase as soon as possible. Below are the details about our shipping process, delivery times, and policies.

1. Processing Time

Orders are processed within 1–2 business days (excluding weekends and holidays) after payment confirmation. During high-demand periods (e.g., holidays or promotions), processing may take slightly longer.

2. Shipping Options & Delivery Times

We ship worldwide with the following estimated delivery times:

• USA Delivery: 5–10 business days

• International Delivery: 6–12 business days
  All orders receive Free Express Shipping with no minimum purchase required. Delivery times start from the shipment date (not order date) and depend on the carrier and destination.

3. Shipping Carriers

We work with reliable carriers like USPS, UPS, FedEx, and DHL for fast and secure delivery.

4. Order Tracking

Once your order ships, you'll receive a confirmation email with a tracking number to monitor your package.

5. Shipping Restrictions

We ship to most countries worldwide (some restrictions may apply). Customers are responsible for any customs fees or import taxes (if applicable).

6. Undeliverable Packages

If a package is returned due to an incorrect address or failed delivery, we'll contact you for a reshipment (additional fees may apply). Ensure your shipping details are accurate at checkout.

7. Lost or Damaged Packages

If your order is lost, damaged, or incorrect, contact us at admin@curatebox.co within 7 days of delivery. Provide order details and photos (if damaged) for assistance.

8. Accepted Payment Methods

We accept secure payments via:

• Credit/Debit Cards (Visa, Mastercard, Amex, Discover) via Stripe

• PayPal

9. Returns & Exchanges

For details, please see our Return Policy.

10. Contact Us

Need help? Email us at: admin@curatebox.co